How even the best marketplace startups get...
Over the past 15 years, I’ve seen a pernicious disease infect a number of marketplace startups. I call it...
‘The Operators’: Experts from Airbnb and...
Airbnb's Global Product Director of Customer and Community Support, and Carta's Head of Enterprise Relationship...
Not your typical startup: How being a cooperative...
Our French startup Digicoop is a remote-first worker cooperative. The goal was simple: make good products that will...
The dreaded 10x, or, how to handle exceptional...
The “10x engineer.” Shudder. Wince. I have rarely seen my Twitter feed unite against an idea so loudly, or...
The roles tools play in employee engagement
Employee engagement isn't just about the morale of individual workers—it also enables broader workforce...